Manufacturers recommend that evaporative coolers are serviced at least once a year. Where coolers are situated in the open air it is recommended they are serviced twice a year. PremiAir Comfort offer agreements for both requirements with full maintenance and servicing agreements for all makes of evaporative coolers which will include the following:

Cleaning – units will be thoroughly cleaned on each visit. If necessary and suitable a pressure washer and/or vacuum cleaner will be used. Fly screens, where fitted, will be cleaned or, if required, removed and replaced with clean screens. No chemical cleaners will be utilised, just elbow grease.

Configuration – the parameters and dip switches on units will be checked on each visit, to ensure the coolers are configured correctly and running at optimum efficiency according to local conditions, water quality etc

Operation – all moving parts, including pumps, valves, solenoids etc plus hoses, joints will be checked for malfunction, leakage etc and replaced where necessary.

Spare Parts – Our engineers hold stocks of most spare parts. Cost of any spare parts will be at manufacturers recommended retail price.

Recommendations – our engineers will make any recommendations regarding improvements to the system and likely future repairs or replacements, particularly in regard to pad replacement.

Water Isolation – where units are situated outside it is essential that the water supply is turned off in winter to stop any freezing of pipes and valves etc in unit and the damage this would cause to cooler and building. In the autumn our engineers will isolate the water supply to roof and/or coolers and drain down (where possible). In the spring the water supply would be reconnected ready for the coming summer cooling season.

Bond Strap – depending on the type and age of cooler and where they are situated, we will strap the coolers with a secure strap to ensure against extreme weather conditions and/or prevent unauthorised interference.

Technical Reports – Our engineers will provide a full written report of any servicing, maintenance and replacement of parts that has been carried out at the end of the visit including any observations/recommendations before leaving the premises.

Legionella Risk Assessment – on each visit, providing the servicing of the coolers has been carried out and there are no outstanding issues of concern, our engineers will issue a Legionella Risk Assessment which will be valid for one year, which fulfils employers’ obligations in respect of Health and Safety Commission (HSC) Approved Code of Practice (ACOP) Legionnaires Disease: The control of legionella bacteria in water systems L8.

Year Round Advice – Should you be unfortunate to suffer a breakdown of coolers or alarm warning lights are activated we provide mobile contact numbers for immediate advice. We may be able to solve the issue over the phone at no additional charge, but if a visit is necessary then it would be prioritised as urgent with an engineer visiting as soon as possible. Cost of extra visits would be outlined in our annual agreement.

24 Hour Response Agreement – Where coolers are in critical areas such as server rooms, we offer a 24 hour response service to breakdown, in addition to the contracted visits. Please enquire for further details and costs.
We will be delighted to provide an individual quotation for annual servicing which will take into account number of coolers, access to coolers, number of visits per year and location. Please contact us for more information.